Holding Space in Difficult Times

Joan Tong

In Touch

A Monthly Curated Newsletter

Amidst a pandemic, the profound impact & discomfort of loss or the prospect of loss is felt almost universally. We may find ourselves and even those we care about feeling anxious & restless, which makes it challenging as we find ways to adjust not just physically, but also mentally & emotionally. At this time, emotional support for one another becomes ever more essential. Here, I'd love to share with you insights that can help us have a deeper understanding on the complex emotions that we may be dealing with, & the ways in which we can provide meaningful social support in our daily interactions through being present & holding space for others.

Why Starbucks CEO's Letter to Employees About Covid-19 Wins

Starbucks CEO Kevin Johnson wrote a letter to over 200,000 employees--and it's a brilliant lesson in emotional intelligence strategy.

What it Means to Hold Space for Someone

This article touches on the the transformative effect of 'being there' for others.

6 Steps to Improve Your Emotional Intelligence by Ramona Hacker

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Proudly Brought to You I seek to reach out to people who believe in creating a safe financial environment for their loved ones. Let me know if I can be of help to someone you know or care about. We can make a difference to lives when it matters most. Cheers.
Joan Tong

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This newsletter is not representative of the views of the company.

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Testimonials and Referral Notes

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Christine Tan. Prudential. GNK Group

Joan and I met up today for a refresher training session. I found it very useful and I think that you will not regret getting to know her for your own work purposes.

Donna. Senior Financial Planner. Prudential Singapore

Joan is a reliable & effective person in helping people to engage their clients in a more meaningful way. She's also responsible, patient and helpful. You'll enjoy meeting her!

Eleanor

My team and I met up with Joan today and it was a refreshing session on how HQ can work out for us. You must meet her!

David Choo. Director. Great Eastern Life

Joan came to our office to do a training session with us today regarding the HQ platform. It was fun-filled session. Not only that, we found it very interesting and engaging and we are excited about how their tools and system will help empower & add value to our clients, advisors and agency in the long term. Cheers!

Joan Tong. Heartzmail & Headquarter

We missed Keon Chee, our moderator in this picture. HQ brought together this event with the support of our friends and associates. Bottom from left: Michael Seow, Benny Ong & Allen Lim. Top from left: Zi Lem, Will Ho, Samuel Koh, Joan Tong and David Chee. A massive THANK YOU to all of you for this successful and fruitful event!

Wenji. Financial Consultant. Prudential Singapore

A session with Joan reveals that she dedicated in her work in helping agents like myself service and retain clients in a more effective way. She's on-the-ball in helping us understand the system and also quick to answer questions that we may have. If you're in the financial services or sales line, do get to know Joan and check out how the HQ system can work for you!