Holding Space in Difficult Times

Joan Tong

In Touch

A Monthly Curated Newsletter

Amidst a pandemic, the profound impact & discomfort of loss or the prospect of loss is felt almost universally. We may find ourselves and even those we care about feeling anxious & restless, which makes it challenging as we find ways to adjust not just physically, but also mentally & emotionally. At this time, emotional support for one another becomes ever more essential. Here, I'd love to share with you insights that can help us have a deeper understanding on the complex emotions that we may be dealing with, & the ways in which we can provide meaningful social support in our daily interactions through being present & holding space for others.

Why Starbucks CEO's Letter to Employees About Covid-19 Wins

Starbucks CEO Kevin Johnson wrote a letter to over 200,000 employees--and it's a brilliant lesson in emotional intelligence strategy.

What it Means to Hold Space for Someone

This article touches on the the transformative effect of 'being there' for others.

6 Steps to Improve Your Emotional Intelligence by Ramona Hacker

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Proudly Brought to You I seek to reach out to people who believe in creating a safe financial environment for their loved ones. Let me know if I can be of help to someone you know or care about. We can make a difference to lives when it matters most. Cheers.
Joan Tong

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This newsletter is not representative of the views of the company.

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Testimonials and Referral Notes

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Eric Weng. Financial Services Consultant. AIA Singapore

I met Joan for a refresher training and I found it truly useful and refreshing. I'm excited to see how HQ helps me in my business. Her positivity is infectious and she's friend & approachable. I think you'll enjoy meeting and learning from her.

Hup Song. Financial Consultant. SP Group

My colleague and I met up with Joan for a session on how best to use and maximise the Headquarter client engagement platform. We found it useful and refreshing and I feel that she's someone you should meet! You won't regret it!

Wil-son Lee. Dynamic Group. Manulife Financial Advisers

I finally had a face to face meet up for a training conducted by Joan. For the past two years, I was exploring how to use the HQ system by myself and with the support by Joan & team. Joan is ever cheerful and has been prompt in helping me via WhatsApp. Addressing the technical issues I faced using the system and how I could utilise many of the functions HQ provides. Till date, HQ has enhanced features which helps me with servicing my clients. I have referred friends who found HQ fascinating and consider getting this system to help in their course of work. Will continue to refer others too. Appreciate the HQ team and special thanks to Joan!

Cassandra Foo. AIA RTP

We have been clients of HQ for a couple of years now and recently we went to meet Joan today for a refresher session on the HQ platform and we found it very useful. Joan was patient in helping us to understand more in detail on how the system works and how it can be used to enhance our work and credibility. It was a pleasure meeting her up. Do catch up with her. You won't regret it.

Marcus. Prudential-Pathfinder

Joan came down to our agency to being us through on how to use HQ for our work. We found interesting and useful and I think you'd benefit from it.

Rossellini & Emelyn. Senior FCs. Eminence Group

We got to know HQ services thanks to our colleagues who got signed up lately for the refreshing features and reminder functions that they had to offer for our work processes. We think it's worth exploring and finding out more from Joan and her team on how it can be beneficial for your business! And thank you Joan for the session and for taking the time to bring us through on how we can use and maximise the HQ system! It was easy to understand and useful. All the best!